Jonah
Carvalhaes
CEO · Co-founder · Client & Growth
Jonah leads LuminalQ’s client relationships, strategy, and growth. His real job is to understand a business well enough to know exactly which part of it should be automated first (and, just as importantly, which parts shouldn’t).
That instinct comes out of an industrial engineering background. Jonah studies Industrial Engineering at the University of Massachusetts Amherst and got his start as a Quality Engineer at Draper in Cambridge, where he learned to treat any process as something measurable, improvable, and occasionally worth tearing down and rebuilding. He holds a Six Sigma Green Belt from the Institute of Industrial and Systems Engineers. But the idea that shaped him most came from a book, Donella Meadows’ Thinking in Systems: the conviction that almost anything (a business, a workflow, an entire market) can be modeled as a system. Once you see a problem that way, its leverage points begin to surface: the few places where a small, well-aimed change moves the whole thing. That is how he reads a client’s operation. Find where the system actually turns, change that, and leave the rest alone.
Jonah is Brazilian and American, a native English speaker who’s also fluent in Portuguese from a stretch of schooling in Brazil growing up. He’s a keen traveler, too: four months studying abroad in Japan, where he started picking up the language, plus trips through China and South Korea. These experiences influence how he works with clients, showing up with curiosity and adaptability.